The City’s public transportation system, RoadRUNNER Transit (RRT), is providing assistance to military veterans who rely on transportation to and from the Veterans Affairs Community Based Outpatient Clinic on Don Roser Drive in Las Cruces while the new clinic on Del Rey Boulevard is planned and constructed.
RRT is dedicating additional resources to assist veterans in utilizing the Dial-a-Ride program (DAR). This program is mandated by ADA law to provide transportation to complement fixed-route service to individuals with disabilities that prevents them from using fixed-route buses. Inability to walk to or from a bus stop due to a disability is included in that definition.
To make travel to the VA clinic more convenient, RRT is assisting disabled veterans fill out the DAR eligibility paperwork, provide round-trips to the clinic at no fee for the next 60 days, and provide subsequent round trips to and from the clinic at 50 cents per one-way trip (regular DAR fare is $2, reduced fixed route fare is 50 cents) until the new clinic is open. Notices have been placed in the buses advising disabled veterans of the DAR service with contact information for assistance.
A patient advocate from the El Paso Veterans Affairs healthcare system will work directly with the City of Las Cruces and the veterans until the new clinic is open.