New Mexico – ALBUQUERQUE, N.M. (KRWG) New Mexico regulators have initiated an investigation into a recent decision by the state's largest electricity provider to close its remaining walk-in payment centers around the state.
The Public Regulation Commission says in its order that it wants to determine if the move by Public Service Company of New Mexico is consistent with statutes and rules and whether it's in the public's best interest.
The commission has scheduled a public hearing in Albuquerque on Dec. 7 to discuss the matter. It's also requiring PNM to post a notice of the order at its payment centers.
PNM announced earlier this month that it would close its eight payment centers by the end of the year. The utility says only 10 percent of customers pay their bills at the walk-in centers.
Copyright 2011 The Associated Press. KRWG