Wendy's Drive-Thru Customers Get Meals The Fastest

Oct 9, 2012
Originally published on October 9, 2012 9:25 am
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And today's last word in business is a race at the drive-through. When it comes to fast food, Wendy's is winning the drive-through speed test. That's according to a new study from an industry magazine.


Wendy's customers wait an average of two minutes and 10 seconds for their meals, 20 seconds faster than the runner-up, Taco Bell.

INSKEEP: And as it turns out, Burger King is not the king when it comes to speed. A drive-through order takes a whopping three minutes and 21 seconds - a whole 12 seconds longer than its fast food nemesis, McDonald's.

MONTAGNE: Burger King says the delay is due to the fact that they customize each order.

INSKEEP: Have it your way.

MONTAGNE: But the survey also found that the King has the worst at order accuracy, things like holding the pickles or mayo.

INSKEEP: Have it some way.

MONTAGNE: And that's the business news on MORNING EDITION from NPR News. I'm Renee Montagne.

INSKEEP: And I'm Steve Inskeep.

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